01
One-Stop Referral Centre
Serves as a one-stop referral centre for industry partners seeking to engage with the University.
01 / Industry Network
Industry & Strategic Partnerships
Connecting the University's expertise, research capabilities and resources with industry needs through strategic partnerships, collaborative research and meaningful engagement.
Industry Network Office
Bridging Academia and Industry
The Industry Network Office serves as a central point of contact between USM and industry, strengthening partnerships that support the University's development, research, education and community engagement.
Visit Industry Network Office ↗Key Functions of the Industry Network Office
The Office supports industry engagement through seven key functions.
02
Connecting Resources
Connects the University's resources with industry needs.
03
Strengthening Industry Linkages
Strengthens engagement at state, national, regional and international levels.
04
Strategic Partnerships
Cultivates and implements partnerships involving government agencies, universities and industry partners.
05
Industry Expertise
Engages industry experts to contribute to the University's development and transformation.
06
Staff and Student Engagement
Supports staff and students in pursuing industry engagement and collaborative scholarly activities.
07 / Corporate Social Responsibility
Nurturing CSR Collaborations
Nurtures collaborative efforts in corporate social responsibility (CSR) between the University and industry.
Research Collaboration
USM–Industry Research Matching Grant
The Higher Education Plan 2025–2035 highlights innovation, graduate employability and stronger strategic links between academia and industry.
In alignment with these priorities, USM's Division of Industry and Community Network (BJIM) works to align the University's knowledge, expertise, facilities and resources with industry needs and aspirations.
The USM–Industry Research Matching Grant facilitates collaborative research through the exchange of innovative ideas, research findings, experience and technical expertise. It aims to develop practical solutions to real-world challenges and contribute to national and global progress.
Industry & Community Advisory
Industry/Community Advisory Panel (ICAP)
ICAP strengthens working relationships between USM's Schools and Centres, industry partners, companies and local communities. It provides a platform for meaningful dialogue among academic staff, senior and technical executives from the private sector, and community leaders.
The panel helps ensure that University's knowledge, teaching and research remain relevant to stakeholder needs and real-world challenges.
Key Areas of Discussion
- Curriculum and training programmes
- Industry and community expectations and the relevance of academic programmes
- Best practices in industry engagement
- Practical approaches to addressing contemporary challenges
- Collaboration in teaching and learning, consultancy, continuing education, research and development, the sharing of facilities, and joint community programmes
02 / Community Network
Community Engagement
Building meaningful partnerships with communities to address societal challenges, encourage volunteerism and create sustainable, people-centred impact.
USM Community Network Office
Community Partnerships with Purpose
Guided by the spirit of COMPASSION, the USM Community Network Office serves as a one-stop referral centre that facilitates collaboration between the University and the wider community.
The Office promotes awareness and a practical understanding of community engagement, while fostering a culture of volunteerism that extends beyond the University.
It also plans, implements, monitors and evaluates programmes and flagship initiatives focused on empowering disadvantaged and marginalised communities, co-creating socio-economic solutions and improving their quality of life.
These efforts align with the USM APEX agenda and the United Nations Sustainable Development Goals (SDGs).
Explore COMPASSION ↗The Guiding Framework
COMPASSION
A framework used to capture and evaluate the impact of community programmes conducted by USM staff, incorporating the perspectives of MyRA, the SDGs and the USM APEX agenda.
“COMPASSION is a guiding framework for capturing and evaluating the impact of community programmes conducted by USM staff. It encompasses the perspectives of MyRA, the SDGs and the USM APEX agenda.”
— USM Community Network Office, BJIM
Vision
Transforming Higher Education for a Sustainable Tomorrow
Mission
USM is a pioneering, transdisciplinary research-intensive university that empowers future talent and enables the bottom billion to transform their socio-economic well-being.
Community Impact
Seven COMPASSION Key Focus Areas
Community programmes are organised around seven key focus areas.
01
Digital Literacy & Tech Inclusion
Digital literacy and technological inclusion for vulnerable groups.
02
Community Agro-Food
Community agro-food and micro-farming initiatives.
03
Health & Mental Wellness
Health and mental wellness outreach programmes.
04
Environment & Sustainability
Environmental protection and sustainability initiatives.
05
Inclusive Education
Inclusive education and learning support for diverse communities.
06
Heritage, Language & Culture
The preservation of local heritage, language and culture.
07
Entrepreneurship & Financial Literacy
Community empowerment through entrepreneurship and financial literacy.
Regional Network
Asia-Pacific University–Community Engagement Network (APUCEN)
APUCEN is a regional network of higher education institutions committed to proactive, inclusive, holistic and participatory university–community engagement across the Asia-Pacific region.
The network promotes mutually beneficial partnerships through which universities and communities exchange knowledge, address social, economic, cultural and environmental concerns, and work together to improve the quality of life.
Volunteerism is central to APUCEN's approach, creating opportunities for academics, students and communities to share perspectives, co-create knowledge and identify community needs. The network also emphasises local wisdom and solutions that reflect regional cultures and values.
03 / Alumni Network
Alumni Relations
Cultivating lifelong relationships with USM alumni to strengthen engagement and encourage support for the University.
Our Mission
A Community Connected for Life
To cultivate lifelong relationships with alumni, strengthen engagement and encourage continued support for the University.
Our Vision
- Instil a sense of “Saya Sayang USM” (I Love USM) among current students and alumni.
- Strengthen connections between alumni and their alma mater.
- Encourage alumni to contribute through philanthropy, professional expertise and volunteerism in support of USM.
Alumni Management Platform
WeLead System
WeLead is a comprehensive alumni management platform that collects, maintains and updates USM alumni data and profiles. Maintaining accurate and accessible information supports alumni engagement and helps the University communicate its programmes, events, initiatives and opportunities.
Update Your Alumni Profile ↗Alumni Achievements
Alumni Success Stories
Discover the achievements of four distinguished USM alumni featured in the University's alumni success stories.
Alumni 01
Tuan Yang Terutama Tun Seri Setia Dr. Haji Mohd Ali Bin Mohd Rustam
Politician
Position:
7th Yang di-Pertua Negeri of Melaka
Qualification:
Bachelor of Social Sciences
Convocation Year: 1984
Alumni 02
YAB Dato' Sri Diraja Haji Wan Rosdy Wan Ismail
Politician
Position:
Chief Minister of Pahang
Qualification:
Bachelor of Social Sciences
Convocation Year: 1995
Alumni 03
Yang Amat Berhormat Tuan Chow Kon Yeow
Politician
Position:
Chief Minister of Penang
Qualification:
Bachelor of Social Sciences
Convocation Year: 1984
Alumni 04
YAB Dato' Seri Haji Muhammad Sanusi Md Nor
Politician
Position:
Chief Minister of Kedah
Qualification:
Bachelor of Social Sciences
Convocation Year: 1998
Explore the Alumni Network
More Alumni Resources
04 / Work With USM
Collaboration Opportunities
USM offers opportunities for collaboration with industry partners, academic institutions and community organisations in research, international mobility and sustainable development.
01 / Research
Industry & Academic Research Collaborations
Develop practical research and learning partnerships among USM, industry partners and academic experts.
Final Year Project (FYP) Partnerships
Companies can propose real-world project topics for final-year students, including projects through the School of Computer Sciences. These projects involve joint supervision by industry professionals and academic staff, while academic assessment remains the responsibility of USM.
Research Grants & Schemes
- CREST Grant Scheme: Joint industry–academia research addressing key technological challenges and national priorities, including partnerships involving USM, Infineon and CREST.
- Knowledge Transfer Programme (KTP): Facilitates the transfer of academic knowledge, research findings and innovation to small and medium-sized enterprises (SMEs).
- Industry-Funded & Contract Research: Corporate-sponsored and collaborative research programmes coordinated through relevant Academic Schools, including the School of Industrial Technology.
Industry in the Classroom
Industry practitioners share insights into workplace expectations and real-world professional experiences directly with students.
02 / Global Connections
International Mobility & Academic Exchanges
Opportunities for international academic collaboration, student mobility and cross-border research.
Global Partner Network
USM collaborates with approximately 190 partner universities worldwide through the USM International Office (formerly IMCC).
Mobility Programmes
- Inbound and outbound student exchange programmes
- Research attachments
- Summer courses
- Internships
Transnational Education & Diplomatic Engagements
USM hosts international diplomatic and academic engagement sessions to develop collaborative postgraduate pathways and strengthen cross-border research partnerships.
03 / Sustainability
Community & Government Partnerships
Partnerships that support sustainable development, community empowerment and practical solutions to real-world challenges.
SDG & Policy Frameworks
USM collaborates with regional NGOs, local authorities and government agencies, including MBPP, KPKT, Urbanice Malaysia and LADA in Langkawi, in areas such as:
- Sustainable urban planning
- Green building materials
- Coastal management strategies
Community Empowerment & Outreach
Initiatives include student-led volunteering programmes such as Giving Hope to the Homeless and community-based technology camps such as CodeMaven, involving industry mentors from Intel STEM and Telebort.
Let's Work Together
Explore the Right Partnership for Your Organisation
USM's collaboration opportunities encompass research, education, international exchange and community initiatives. Explore the relevant USM channels to identify the most appropriate point of contact for collaboration.
View Contact Channels ↓05 / Get in Touch
Contact & Engagement Channels
Connect with the relevant USM office for general enquiries, media relations, admissions, campus matters and administrative services.
General & Media Inquiries
General Operator
General enquiries
Phone:
+604-653 3888
Email:
Media & Public Relations Centre (MPRC)
Media and public relations enquiries
Phone:
+604-653 6495
Email:
Student Admissions & Academic Services
Undergraduate Admissions
Local hotline:
1-300 888 876
International callers:
+604-653 3196
Email:
Postgraduate Admissions (IPS)
Phone:
+604-653 6309 /
6027 /
2606 /
2946 /
2958
WhatsApp:
+604-653 6309
Email:
Key Campus & Department Hotlines
Contact the relevant campus or department through the details listed below.
| Office / Campus | Phone | |
|---|---|---|
|
Engineering Campus Nibong Tebal |
+604-599 5999 |
|
|
Health Campus Kubang Kerian |
+609-767 1010 |
|
| USM@KL Campus | +603-2181 5208 |
|
| USM International Office | +604-653 2780 |
|
| Bursar Department Tuition and payments |
+604-653 4288 |
|
Need More Information?
USM Telephone Hotline Directory
For other administrative offices and contact details, refer to the USM Telephone Hotline Directory.
Directory link to be added.